Blogging because I can
I was not planning to write this post. But now I am writing it because I can. I mean because my broadband started working. Not that it was not working earlier, it was not working 20 minutes ago. I called an Airtel Broadband representative and within 15 minutes the guy was at my place and replace the faulty adapter.
I am more than happy with Airtel's broadband service. I get good speed, zero downtime since last 3 months. And today's downtime was resolved in 15 minutes on a Sunday night. Rarely I see organizations for Airtel's size responding so fast.
I think a lot of credit goes to their executive who takes personal pride in having satisfied customers in his 'territory' :-). I hope he continues to work with this enthusiasm and does well in his career.